Would you like to contribute to the smooth running of Mind in Mid Herts? Be an integral part of the office team. Would you like to experience teamwork, social interaction, training, support and great job satisfaction, supporting and contributing to Mind in Mids Herts work in the community. We are looking for someone who can manage reception which is the hub of our office. The role includes the following activities: Answering Phone – listening, signposting, referring, taking messages Give out support forms or voluntary forms Signposting personal callers Managing signing in book Knowledge of current procedures Knowledge of currents activities and services offered
Empathy with Mental health issues, good listening skills Organisational skills, good timekeeping, record keeping, Reliable and committed Interpersonal Skills Communication Skills Enthusiasm to learn, willingness to undertake appropriate training Positive, ‘can do’ attitude Ability to use initiative Flexibility Teamworking skills An understanding of equal opportunities Ability to follow policies and procedures. Desire to maintain a pleasant working environment
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